Annika Telléus is an accomplished author and speaker, focusing on promoting the power of listening. She is the author of “Konsten att lyssna/The Art of Listening” and hosts a popular podcast of the same name. During her 16 years at H&M, she established customer insight departments, conducted in-depth interviews from Moscow to Los Angeles, and led focus groups in Milan and Tokyo. Her diverse background in mechanical engineering, textile economics, and e-commerce allows her to blend technical expertise with a playful, exploratory approach. Annika is frequently sought after by the media and has appeared as a relationship expert on TV4’s “Efter fem.”

In her keynote, Annika Telléus will delve into the profound importance of listening. Through thought-provoking examples, she will share practical tools designed to be useful throughout the workshop, helping participants embrace multiple perspectives.